Archi cannot answer several general questions

Hi Jerri and team oi

I asked Archi about some general info-generating questions but Archi responded that it's not able to answer since it has no info on the subject.. not sure if this is a bug or else..

Also I had uploaded a picture and asked Archi to transfer the info on that picture into words but Archi didnt respond..

Pls refer to following screenshots - mobile experience nha team oi.